Your explanation should ideally start with an acknowledgement of how difficult the HASL process is to control! The general thickness and visual quality of the deposit will depend on the type of equipment used (vertical or horizontal) and on the settings of solder pot temperature, air knife temperature and pressure, and withdrawal speed. All of these can be controlled, but may need to be set differently for different designs.
Another factor affecting the evenness of deposit is the preheat
setting – both solder pickup and drainage are adversely affected
if the board arrives at the solder pot insufficiently heated.
There is a balance between having too much solder and having too
little, which is difficult to control, with the result that HASL
holes will be reduced in diameter (acceptable up to 75µm)
but may be plugged (not acceptable).
Things for your consumer inspector to look out for include: